Return Merchandise Authorization (RMA) Department
WE WILL ISSUE YOUR RMA NUMBER WITHIN 3 BUSINESS DAYS AFTER RECEIPT OF THE COMPLETED FORMS.
RMA Assistance in USA | EverFocus USA RMA Department
**IF FOR ANY REASON A UNIT COMES IN FOR RMA AND IT IS 'NO FAULT FOUND' BY ONE OF OUR TECHNICIANS, YOU WILL BE RESPONSIBLE FOR THE SHIPPING FEE. THIS APPLIES TO IN-WARRANTY AND OUT-OF-WARRANTY ITEMS AND MAY INCLUDE A DIAGNOSIS FEE.
- Hours: 8:30am to 5:00pm (PST)
- Tel: +1 (626) 844-8888 | Press 2
- Email: [email protected] with the RMA Form filled out
- Form: https://us.everfocus.com/download/index.php?index_id=26
For RMA Assistance in Canada | Video Expert
EverFocus partners with Video Experts, a factory authorized Product repair, maintenance, and service center with 2 locations (Montreal and Mississauga). For RMA service in Canada, please contact Video Experts--
- Tel: +1 (800) 722-3973
- Form: http://videoexperts.com/rma-form